DISPATCHThe last mile
stops losing
you customers.
Electric vans and cargo bikes threading city blocks. Every parcel tracked, every route recalculated, every first attempt made to count. This is what 98.6% looks like.
Average dock-to-doorstep time across all active metro zones.
How we measure it
Timing starts when a parcel is scanned out of the warehouse dock — not when a driver clicks "departed." It ends when the recipient signs or the contactless confirmation fires. No cherry-picking. All 2.1M parcels this quarter, all zones, all weather conditions.
Industry benchmarks
Average delivery window across comparable urban carriers, Q4 2025. Source: Last-Mile Logistics Index.
At an average order value of $87, every hour saved is loyalty compounding.
First-attempt delivery success. Industry average sits at 78.4%.
What one failed delivery actually costs
How much are failed deliveries costing you?
Enter your current numbers. We'll show you the monthly bleed — then gate the detailed breakdown behind an email.
Active urban zones. 340M Americans within our delivery radius.
Average annual cost-of-failure for a 10K parcel/month operation with an 8% miss rate.
Total cost-of-failure calculation
Most operations managers track redelivery costs. Few track all five failure vectors. The benchmark report maps all of them.
For a 10K parcel/month operation switching from an 8% miss-rate carrier to Dispatch's 1.4% miss rate. Numbers in the full benchmark report.
Benchmark Report
Download the Last-Mile Benchmark Report
42 pages of delivery performance data, cost-of-failure models, and carrier benchmarks. Free. No sales call required.